We’re Here to Help
Have a question about an order, a product, delivery, or anything else Culinara®? We’re happy to help.
Whether you’re looking for product information, need assistance with an existing order, or simply want to get in touch with us, send us a message and we’ll get back to you as soon as possible.
Customer Support
For orders, returns, damaged products & general assistance
Please include your order number when contacting us about an existing order so that we can assist you faster.
General Enquiries
For business enquiries, partnerships & other general matters
Customer Support Hours
Monday – Saturday
10:00 AM – 10:00 PM IST
We are closed on Sundays and public holidays. Messages received outside our support hours will be addressed during the next available support period.
Need Help With an Order?
For questions regarding delivery delays, NDR/RTO, damaged products or returns, please email help@culinara.in with your order number and relevant details.
For damaged-product claims, please refer to our Returns & Refunds Policy and ensure that the required photographs, proof of damage and unboxing video are submitted within the applicable time period.
Culinara®
Thoughtfully made for everyday living.
Culinara® is a brand of Shah Agencies, bringing thoughtfully selected kitchenware, diningware, cutlery, drinkware and hotelware to homes and businesses across India.
© 2026 Culinara®. All Rights Reserved.
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Have a question? Fill out the form below and our team will get back to you.